Technical Services Details
CONTACT
Phone : 08 92421000
Email : itsupport@citybusiness.com.au
RATES
|
Residential/Business PC |
$120/hour |
|
Available for simple PC repair or where there is no server present with a maximum of 3 stand alone PCs.
|
|
|
|
|
|
Network Service Standard |
$140/hour |
|
Used for all businesses with up to 10 workstations and a server. Includes travelling costs up to 30 minutes.
|
|
|
|
|
|
Network Service Premium |
$160/hour |
|
Used for all businesses with more than 10 workstations and a server. Includes travelling costs up to 30 minutes.
|
|
BLOCK HOUR PLANS
By purchasing
blocks of hours up front a discount is offered from the casual rate.
|
Plan |
Hourly Rate |
Total |
Saving |
|
Block Plan 10 (10 Hours) |
$ 130.00 |
$ 1300.00 |
$ 300 |
|
Block Plan 20 (20 Hours) |
$ 120.00 |
$ 2400.00 |
$ 800 |
|
Block Plan 50 (50 Hours) |
$ 110.00 |
$ 5500.00 |
$ 2500 |
Block Hour plans are based on Network Service Premium Rate.
YourIT MANAGER SLA CONTRACT
By entering into an annual SLA contract of a predetermined number of hours per week, a significant discount is offered from the casual & block rate!
|
Plan |
Hourly Rate |
Annual Saving |
|
12 Month Contract Minimum 1-2 hours per wk |
$ 120.00 |
Up to $4160/annum |
|
12 Month Contract Minimum 2-4 hours per wk |
$ 110.00 |
Up to $10400/annum |
|
12 Month Contract Minimum 5 hours per wk |
$ 100.00 |
From $15600/annum |
Conditions
All prices exclude GST (10%).
All rates are charged in minimum 15 minute increments.
All rates are also applicable to Remote Access & Telephone support.
General enquiries don't incur any charges.
All rates subject to non business hours loading of 50% at CBM’s discretion. (5.00pm to 8.30am).