Services

Technical Services Details

CONTACT

 

Phone : 08 92421000

Email :   itsupport@citybusiness.com.au

RATES


Residential/Business PC

$120/hour

Available for simple PC repair or where there is no server present with a maximum of 3 stand alone PCs.

 

 

Network Service Standard

$140/hour

Used for all businesses with up to 10 workstations and a server.  Includes travelling costs up to 30 minutes.

 

 

Network Service Premium

$160/hour

Used for all businesses with more than 10 workstations and a server.  Includes travelling costs up to 30 minutes.

 



BLOCK HOUR PLANS

By purchasing blocks of hours up front a discount is offered from the casual rate.

 

Plan

Hourly Rate

Total

Saving

Block Plan 10 (10 Hours)

$ 130.00

$ 1300.00

$ 300

Block Plan 20 (20 Hours)

$ 120.00

$ 2400.00

$ 800

Block Plan 50 (50 Hours)

$ 110.00

$ 5500.00

$ 2500

 

Block Hour plans are based on Network Service Premium Rate.

 

YourIT MANAGER SLA CONTRACT

By entering into an annual SLA contract of a predetermined number of hours per week, a significant discount is offered from the casual & block rate!

 

Plan

Hourly Rate

Annual Saving

12 Month Contract

Minimum 1-2 hours per wk

$ 120.00

Up to $4160/annum

12 Month Contract

Minimum 2-4 hours per wk

$ 110.00

Up to $10400/annum

12 Month Contract

Minimum 5 hours per wk

$ 100.00

From $15600/annum

 

Conditions

All prices exclude GST (10%).

All rates are charged in minimum 15 minute increments.

All rates are also applicable to Remote Access & Telephone support.

General enquiries don't incur any charges.

All rates subject to non business hours loading of 50% at CBM’s discretion. (5.00pm to 8.30am).

City Business Machines | UNIT A/B 333 Charles Street North Perth, WA 6006 | PO Box 167 Mt Hawthorn, WA 6915 | P: 08 9242 1000 | F: 1300 790 954 | E: sales@citybusiness.com.au